Brexit, Barclays & HSBC Banks – Postscript

The view from my bedroom balcony in Beatenberg, Switzerland Β© Ricky Yates

Late in the evening on Tuesday 11th April, I logged in online to my HSBC Sterling bank account, to discover that the age of miracles is not quite yet past. Nearly four months to the day since I had first requested it, earlier that day, the balance of my closed and frozen Barclays Bank account had finally been transferred. And, in a lot less than fifteen working days since the transfer was promised!

Since that day, I have pondered whether it was worth compiling yet another letter, pointing out to Barclays their series of failures and seeking some compensation for the costs I have incurred. Or deciding whether I should leave things and just be thankful that I finally once more have . . . → Read More: Brexit, Barclays & HSBC Banks – Postscript

Brexit, Barclays & HSBC Banks – the final instalment

The irony of this advert is still not lost on me πŸ˜‰ Β© Ricky Yates

The day after I wrote and published my previous post, I compiled another letter to Barclays, Leicester, pointing out to them what I wrote in that last post – that I cannot view their update to my complaint CRYX28K7KH because I have had no access to Barclays Online Banking since 27th August 2022 and that access requires a current debit card which I do not have.

Less than an hour after I returned home from sending that letter by registered post, my phone rang. The call was from a UK phone number unknown to my phone. After a brief message saying that the call might be recorded for quality control or training purposes, a female voice . . . → Read More: Brexit, Barclays & HSBC Banks – the final instalment

Brexit, Barclays & HSBC Banks – the third instalment

The irony of this advert is not lost on me πŸ˜‰ Β© Ricky Yates

On Friday 2nd December 2022, I discovered that the age of miracles is not quite yet past. Forty-two days on from when I had made my request, there sitting in my mail box was a large envelope containing detailed statements of my now closed Barclays bank account. A week later, I set out as planned and travelled to the UK. Armed with those statements, together with my passport, on the morning of Tuesday 13th December I once more visited the 2 High Street, Nottingham branch of Barclays Bank to set about regaining access to several thousand pounds of my money.

Having explained at the downstairs front desk, what it was I wanted to do, I was told I needed to meet . . . → Read More: Brexit, Barclays & HSBC Banks – the third instalment

A difficult winter

Sunset over StarΓ‘ OleΕ‘ka 10th November 2022 Β© Ricky Yates

I have to start this post by once again apologising for the long time gap since the last one. I had been hoping to publish the final instalment of my ongoing saga with Barclays Bank plc. I’ve already written the first half of a draft post. But unfortunately, the matter is still not resolved so I will hold off posting until it is brought to a satisfactory conclusion.

The other reason for the lack of a new post is that I have had a rather rough winter, particularly with regard to my health. Now that I am finally feeling nearly 100%, here is what has been happening to me this winter.

Back on Thursday 13th October . . . → Read More: A difficult winter

Brexit, Barclays & HSBC Banks – the second instalment

HSBC Debit card Β© Ricky Yates

Just one day after I wrote the first instalment of this saga, a letter arrived in my mail box. No, not the promised bank statement from Barclays, but a letter from the UK Department of Work and Pensions (DWP). It was a request for the completion and return of a ‘life certificate’ – putting it bluntly, the DWP wanted me to prove that I’m still alive!

The letter arises because I don’t live in the UK. The DWP fear that when I do ‘pop my clogs’, they will not necessarily be told and will be paying out pension to a dead person. I have had a request of this nature previously and have also once signed a life certificate for a member of the St Clement’s, . . . → Read More: Brexit, Barclays & HSBC Banks – the second instalment